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Terms of Service

Updated April 4th, 2025

Terms of Service
Direct Peptides provides research-grade materials intended exclusively for laboratory research purposes. All products are not for human or animal consumption, clinical use, diagnostic use, or any other application that would violate local, state, or federal law. These materials have not been evaluated or approved by the FDA or any comparable regulatory authority.

You agree to use this website solely for lawful purposes and in compliance with these Terms. Any unauthorized attempts to interfere with the Site, access systems, scrape content, or conduct fraudulent activity are prohibited. You may view and download material from the Site for personal, non-commercial research reference only. Copying, redistributing, modifying, or reproducing website content without written consent from Direct Peptides is strictly prohibited.

Direct Peptides makes every effort to maintain accurate and current information but does not guarantee completeness or accuracy. We reserve the right to correct errors, update product descriptions, prices, or availability at any time without notice.

All customers must be 21 years of age or older. By ordering, you confirm that you are a qualified researcher, laboratory, or organization familiar with chemical handling, safety procedures, and applicable regulations. You assume full responsibility for compliance with all laws governing the purchase, possession, and use of these products.

Direct Peptides may refuse or cancel orders at its discretion, including when misuse or lack of qualification is suspected. Title and risk of loss transfer to the customer once the carrier accepts the shipment.

All website content—including text, graphics, logos, and software—is owned by or licensed to Direct Peptides and is protected by intellectual property law. Unauthorized reproduction or use is prohibited.

To the fullest extent permitted by law, Direct Peptides is not liable for any indirect, incidental, or consequential damages arising from your use of this Site or its products. You agree to indemnify and hold harmless Direct Peptides, its owners, employees, and affiliates from any claims or losses resulting from your use of the Site or products.

Links to third-party websites may appear on this Site for informational purposes. Direct Peptides is not responsible for external content or the privacy practices of linked sites. Visiting third-party websites is at your own risk.
Refunds and Returns
Because of the nature of our products, all sales are final once an order has shipped. Refunds are not offered under any circumstances.

Every product is manufactured and stored under strict quality control standards. Once a product leaves our facility, it cannot be returned or reused due to safety and regulatory reasons.

If your order arrives damaged, incorrect, or defective, you must contact support@directpeptides.com within seven (7) days of delivery. Include your order number, photos, and a brief description of the issue. Once verified, Direct Peptides will send a replacement for the affected item(s) at no cost. Replacements are the only remedy available; monetary refunds are not issued.

Orders may be canceled only before shipment. To request cancellation, contact support@directpeptides.com immediately. If the order has already been processed or shipped, it cannot be canceled, recalled, or refunded.

Please verify all shipping details, billing information, and product selections before completing checkout. Direct Peptides is not responsible for incorrect orders or delivery failures caused by inaccurate or incomplete information submitted by the customer.

If a package is lost, delayed, or seized by customs or a shipping carrier, Direct Peptides will assist with tracking or inquiries when possible. However, because such events are beyond our control, no refunds or replacements will be issued once an order has been handed to the carrier.

No products may be returned to Direct Peptides without prior written approval. Unauthorized returns will be refused and destroyed without credit.
Shipping and Payments
Direct Peptides ships orders Monday through Friday, excluding holidays. Paid orders received before 12:00 PM Pacific Time typically ship the same business day. Orders placed after that time or over a weekend ship the next business day. Tracking information is provided via email once your order ships.

Shipping rates and available delivery options are displayed during checkout. Delivery times are estimates and not guarantees. Direct Peptides is not responsible for delays caused by carriers, customs, or unforeseen events once the order has been transferred to the shipping provider.

International customers are responsible for all customs duties, taxes, and import regulations in their country. If a package is refused, confiscated, or destroyed by customs, no refund or replacement will be issued.

Payment in full is required before shipment. Accepted payment methods include major credit cards and other options shown at checkout. For ACH or e-Check payments, you authorize a one-time debit for the full order amount from your specified account. Once authorized, these payments cannot be canceled or modified.

All prices are displayed in U.S. dollars and are subject to change without notice. Taxes, duties, and import fees are the responsibility of the purchaser.

Direct Peptides protects all transactions using 256-bit SSL encryption. Customer data is stored securely and used only for order fulfillment and customer service. We do not sell or share personal information with third parties.
Accessibility
Direct Peptides is committed to maintaining accessibility and usability for all visitors, including those with disabilities. Our website follows the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.

We recognize that accessibility is an ongoing process and continuously work to improve site performance across devices and assistive technologies. If you experience any accessibility barriers, please contact us at support@directpeptides.com. We will respond within five (5) business days and provide an accessible alternative or solution.
Governing Law
These Terms are governed by and construed in accordance with the laws of Texas, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the competent courts located in Texas.
Contact
For questions or concerns regarding these Terms, Refunds, Shipping, or other policies, please contact:

Direct Peptides
Email: support@directpeptides.com
All rights reserved.

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Need help? Text us, and a team member will reply in minutes.

© DirectPeptides 2025. All rights reserved

The statements made on this website have not been evaluated by the U.S. Food and Drug Administration, the products offered are not intended to diagnose, treat, cure, or prevent any disease, Direct Peptides is not a compounding pharmacy or chemical compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act, and all products are sold strictly for research purposes only and are not for human or animal consumption. Orders are shipped from 4653 Nall Rd Ste E3, Farmers Branch, TX 75244.

Verified compounds.
Ready to ship.

Need help? Text us, and a team member will reply in minutes.

© DirectPeptides 2025. All rights reserved

The statements made on this website have not been evaluated by the U.S. Food and Drug Administration, the products offered are not intended to diagnose, treat, cure, or prevent any disease, Direct Peptides is not a compounding pharmacy or chemical compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act, and all products are sold strictly for research purposes only and are not for human or animal consumption. Orders are shipped from 4653 Nall Rd Ste E3, Farmers Branch, TX 75244.

Verified compounds.
Ready to ship.

Need help? Text us, and a team member will reply in minutes.

© DirectPeptides 2025. All rights reserved

The statements made on this website have not been evaluated by the U.S. Food and Drug Administration, the products offered are not intended to diagnose, treat, cure, or prevent any disease, Direct Peptides is not a compounding pharmacy or chemical compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act, and all products are sold strictly for research purposes only and are not for human or animal consumption. Orders are shipped from 4653 Nall Rd Ste E3, Farmers Branch, TX 75244.